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Service Issue - Payment File Response

Critical Impact Resolved Duration: 20h 43m August 27, 2026
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Current answer

PEXA experienced a critical incident: Service Issue - Payment File Response. ServiceAlert observed recovery on Aug 28, 2026.

Official PEXA status page Current PEXA status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Monitoring Monitoring Monitoring
Affected Components
Financial Settlement Services

Incident Timeline

Monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Please be advised this was not a PEXA issue
Aug 28, 2026 at 1:28 AM UTC
Monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Please be advised this was not a PEXA issue
Aug 28, 2026 at 12:29 AM UTC
Monitoring
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Aug 27, 2026 at 11:24 PM UTC
Investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' whilst Bendigo Bank Limited works to resolve the issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update when available.

Please be advised this is not...
Aug 27, 2026 at 9:14 AM UTC
Investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank Limited to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and...
Aug 27, 2026 at 8:29 AM UTC
Investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank Limited to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and...
Aug 27, 2026 at 7:26 AM UTC
Investigating
We’re aware of a payment file response issue continuing to impact Bendigo Bank Limited and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank Limited to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience an...
Aug 27, 2026 at 6:23 AM UTC
Investigating
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank Limited to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and...
Aug 27, 2026 at 5:21 AM UTC
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