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Issue with Visual Design Studio Loading Incorrect Guide

Minor Impact Monitoring Ongoing May 13, 2026

Incident Lifecycle

Investigating Investigating Investigating Identified Monitoring

Incident Timeline

Monitoring
We have successfully reverted the code causing the issue and are monitoring the issue.
May 13, 2026 at 7:28 PM UTC
Identified
We have identified a bug in a code release and are currently working to revert to mitigate this issue using our Visual Designer.
May 13, 2026 at 6:37 PM UTC
Investigating
We are continuing to investigate the issue affecting the Visual Design Studio (VDS) where opening a guide for editing may intermittently load a previously opened guide instead of the selected one. In some cases, the guide picker may also appear unexpectedly.

Workaround: In the Designer, click the guide name displayed in the top banner to open the guide picker, select the correct guide from the list, and click Proceed to load it.

Our engineering team remains actively engaged in the investiga...
May 13, 2026 at 4:06 PM UTC
Investigating
We are continuing to investigate this issue.
May 13, 2026 at 2:18 PM UTC
Investigating
We are aware of an issue affecting the Visual Design Studio (VDS) where opening a guide for editing may intermittently load a previously opened guide instead of the selected one. In some cases, the guide picker may also appear unexpectedly.

Workaround: In the Designer, click the guide name displayed in the top banner to open the guide picker, select the correct guide from the list, and click Proceed to load it.

Our engineering team is investigating. We will provide further updates as our in...
May 13, 2026 at 1:29 PM UTC
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