Send Update Shows No Recipients in Pendo Listen
Incident Lifecycle
Incident Timeline
Identified
We are currently resolving a technical mismatch between our database and the user interface that is preventing some email information from appearing correctly. A fix is being tested now.
Mar 12, 2026 at 3:28 PM UTC
Investigating
We are currently investigating an issue where no recipients are found when attempting to send an email update for feedback items or ideas in Pendo Listen. This includes items submitted within the last 30 days.
Mar 12, 2026 at 2:49 PM UTC
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