Event Processing Delayed in US environment
Incident Lifecycle
Incident Timeline
Identified
The root issue causing the event processing day has been identified and we are working with our vendor toward full resolution.
Apr 13, 2026 at 11:16 PM UTC
Investigating
We are currently investigating an issue where event processing is delayed for a subset of customers.
Affected users may notice delays or gaps in analytics data as we work with our vendor to restore full service.
We have escalated the issue and are actively monitoring the situation. We will provide updates as more information becomes available.
Affected users may notice delays or gaps in analytics data as we work with our vendor to restore full service.
We have escalated the issue and are actively monitoring the situation. We will provide updates as more information becomes available.
Apr 13, 2026 at 9:31 PM UTC
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