Investigating | Pendo MCP Authentication – All Regions
Incident Lifecycle
Incident Timeline
Monitoring
We have successfully rolled back and are now monitoring the issue.
May 8, 2026 at 6:24 PM UTC
Identified
Our team has identified the issue with a code change on Monday, April 4, which we are currently rolling back.
May 8, 2026 at 5:58 PM UTC
Investigating
We are aware of an issue affecting users attempting to connect to the Pendo MCP server, where authentication is failing with an "invalid scope" error. Our engineering team has identified the root cause and a fix is currently in progress — we will provide an update once it has been deployed to production.
May 8, 2026 at 5:05 PM UTC
Was your business affected by this Pendo outage?
Set up instant alerts for Pendo, be the first to know about outages via email, Slack, Teams, or Discord.