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Guide Delivery Outage - US1 Region

Critical Impact Monitoring Ongoing May 19, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
Guide delivery in the US1 region has been restore and guides are now loading normally. We are continuing to monitor the situation.
May 19, 2026 at 5:33 PM UTC
Investigating
We have implemented some changes to mitigate the issue with partial restoration, but are still working to fully resolve and identify the root cause of the issue.
May 19, 2026 at 5:27 PM UTC
Investigating
We are currently investigating an issue affecting guide delivery in the US1 region. Guides are not loading for end users in this environment. Our team is actively working on a resolution.
May 19, 2026 at 4:50 PM UTC
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