Authentication Issues Affecting ODC in the Israel (Tel Aviv) Region
View the provider incident record →Current answer
OutSystems experienced a critical incident: Authentication Issues Affecting ODC in the Israel (Tel Aviv) Region. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
Israel / Tel Aviv
Incident Timeline
Monitoring
Our cloud provider has resolved the infrastructure disruption in the underlying cloud region, and our services in the Israel (Tel Aviv) region have recovered. Users should now be able to sign in to the ODC Portal and access their applications.
We are monitoring the platform closely to confirm it remains stable and will provide a further update once we have confirmed full resolution.
We are monitoring the platform closely to confirm it remains stable and will provide a further update once we have confirmed full resolution.
Sep 16, 2026 at 6:51 PM UTC
Investigating
The issue has been traced to an infrastructure disruption in the underlying cloud region, which is affecting our services in the Israel (Tel Aviv) region. Users remain unable to sign in to the ODC Portal.
We are working closely with our cloud provider, who is actively working to mitigate the disruption. We will provide updates as more information becomes available.
We are working closely with our cloud provider, who is actively working to mitigate the disruption. We will provide updates as more information becomes available.
Sep 16, 2026 at 4:20 PM UTC
Investigating
We are aware of authentication issues affecting users in the Israel (Tel Aviv) region. Users are currently unable to sign in to both the ODC Portal and runtime applications in all Stages.
Our team is actively investigating and will provide updates as more information becomes available.
Our team is actively investigating and will provide updates as more information becomes available.
Sep 16, 2026 at 3:50 PM UTC
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