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Hosting provider network degradation

Minor Impact Resolved Duration: 35m September 1, 2026
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Current answer

Ordergroove experienced a minor incident: Hosting provider network degradation. ServiceAlert observed recovery on Sep 1, 2026.

Official Ordergroove status page Current Ordergroove status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Subscription Offers Subscription Creation Order Placement APIs Admin Dashboard (previously RC3) Analytics & Reporting

Incident Timeline

Investigating
Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.
Sep 1, 2026 at 3:49 PM UTC
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