New Multi-region uptime checks and custom-domain status pages

Slightly elevated error rate for Shopify recurring order placement

Minor Impact Investigating Ongoing per provider September 29, 2026
View the provider incident record →

Current answer

Ordergroove experienced a minor incident: Slightly elevated error rate for Shopify recurring order placement. The provider currently marks this incident Investigating.

Official Ordergroove status page Current Ordergroove status Provider update:

Looking for an update now? Check the current status, or follow Ordergroove for future changes.

Incident Lifecycle

Investigating
Affected Components
Shopify API & Mobile

Incident Timeline

Investigating
We are investigating a slightly elevated error rate for recurring order placement. The issue appears to be related to an update within the Shopify platform and we are working with the Shopify team to help identify and remediate the root cause of this issue.
Sep 29, 2026 at 4:50 PM UTC
Was your business affected by this Ordergroove outage?
Follow Ordergroove and route available status alerts to email or a team channel.