Current answer
Optimizely experienced a minor incident: Degraded Performance - CMS Edit Mode in DXP. ServiceAlert observed recovery on Oct 23, 2026.
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Incident Lifecycle
Affected Components
North Europe
Sweden Central
Incident Timeline
Monitoring
System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability
Oct 23, 2026 at 2:55 PM UTC
Identified
We have identified the root cause of the performance degradation and are actively working on a fix. We will share further updates as more information becomes available.
Thank you once again for your understanding and cooperation.
Thank you once again for your understanding and cooperation.
Oct 23, 2026 at 2:41 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 23, 2026 at 2:14 PM UTC
Investigating
We are investigating reports of elevated latency and intermittent errors affecting the CMS editing interface and background scheduled tasks across select DXP environments. We will continue to post updates as they come.
Thank you for your understanding and cooperation.
Thank you for your understanding and cooperation.
Oct 23, 2026 at 2:14 PM UTC
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