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Optimizely Outage History

Uptime record, past incidents, and downtime history for Optimizely.

Checking current status...
73.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 88.9% 9 1
June 2026 50% 30 15
May 2026 74.2% 31 8
April 2026 100% 21 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Search and Navigation US West - Degraded service performance
minor

Started: Jul 9, 6:39 PM

US West
investigating
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests. We will continue to provide updates as they become available. Thank you for your patience.
Jul 9, 6:39 PM
June 2026
DXP Management Portal & Configured Commerce - Site Management Degradation in PaaS Portal & Mission Control
minor

Started: Jun 12, 2:50 PM

monitoring
System performance should be restored but we will continue to monitor closely.
Jun 12, 3:24 PM
monitoring
Our vendor has confirmed that a fix has been implemented and they are monitoring the results. We will continue to monitor the situation closely.
Jun 12, 3:09 PM
identified
Our vendor has confirmed the issue has been identified and a fix is being implemented.
Jun 12, 3:03 PM
investigating
We are aware of an ongoing incident with one of our third party vendors that could cause site management-related API calls to fail and/or errors to be displayed. CDN cached traffic and security features are not impacted. We will continue to monitor the situation along with our vendor and will continue to post updates here as they become available.
Jun 12, 2:50 PM
CMP: Modules are inaccessible
major

Started: Jun 10, 11:49 AM

monitoring
A fix has been implemented and we're currently monitoring the situation.
Jun 10, 12:31 PM
investigating
We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP). The following modules are currently inaccessible to customers: - Plan - Requests - Library / DAM Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
Jun 10, 11:49 AM
May 2026
Cloudflare outage causing service disruption
minor

Started: May 5, 9:54 PM

monitoring
A fix has been put in place, and we are monitoring the results.
May 5, 10:30 PM
identified
The issue has been identified, and a fix is being implemented.
May 5, 10:28 PM
investigating
We are currently aware of an active incident with Cloudflare that is affecting authoritative resolution for the .de TLD. We are continuing to investigate and correspond with Cloudflare to push for rapid mitigation.
May 5, 9:54 PM
March 2026
Events Export API
minor

Started: Mar 27, 2:01 PM

monitoring
The issue affecting the Events Export API has been resolved and we will continue to monitor the improvement.
Mar 27, 3:32 PM
identified
We are aware of an issue affecting the Events Export API, which is causing some requests to this endpoint to return errors. Our team has identified the root cause and is actively working on a resolution. No event data collection is impacted by this issue, only the ability to generate temporary export credentials is affected. We will provide updates as the fix progresses. We apologize for the inconvenience.
Mar 27, 2:01 PM
CMP and DAM: Image loading and uploads not working due to Cloudflare outage
minor

Started: Mar 24, 11:57 PM

monitoring
A fix has been implemented and the reported issue, along with all associated symptoms, should now be resolved. Images should load and upload as expected, and public links should function normally. We will continue to monitor the situation following the release of this solution to ensure stability is maintained. We apologise for any disruption caused and thank you for your patience throughout this incident.
Mar 25, 12:31 AM
identified
We are currently aware of an issue affecting image loading and uploading across the CMP and DAM. This is caused by an ongoing Cloudflare outage that has impacted our image server. In addition, inconsistent behaviour has been reported with public links. We are monitoring this as part of the same incident. Our Product Development Engineering team is actively working on a temporary solution. We will share further details, including a release timeline, as soon as they are available. We apologi...
Mar 24, 11:57 PM
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