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Degraded Snippet Publishing Performance

Minor Impact Resolved Duration: 3h 4m October 15, 2026
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Current answer

Optimizely experienced a minor incident: Degraded Snippet Publishing Performance. ServiceAlert observed recovery on Oct 15, 2026.

Official Optimizely status page Current Optimizely status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Snippet Building

Incident Timeline

Identified
We have identified the cause of the delayed publishing issue. A surge in snippet upload activity created a backlog in our processing queue, which resulted in extended "Uploading to CDN" times for some customers. Mitigation actions have been taken to stop the source of the backlog, and our engineering team is actively working to restore normal processing times. Existing experiences continue to operate normally. We are closely monitoring recovery and will provide further updates as progress continues.
Oct 15, 2026 at 12:00 PM UTC
Investigating
We are investigating an issue causing delays when publishing experiments and other changes. Customers may see deployments remain in an "Uploading to CDN" state longer than expected before becoming available. Existing experiences continue to serve normally. Our engineering team is actively investigating the cause and working to restore normal publishing times.
Oct 15, 2026 at 10:35 AM UTC
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