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High Error Rates in Seller Copilot

Major Impact Resolved Duration: 2h 1m August 31, 2026
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Current answer

MindTickle, Inc. experienced a major incident: High Error Rates in Seller Copilot. ServiceAlert observed recovery on Aug 31, 2026.

Official MindTickle, Inc. status page Current MindTickle, Inc. status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Mindtickle Copilot

Incident Timeline

Monitoring
a fix has been implemented and we are monitoring the situation.
Aug 31, 2026 at 12:10 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 31, 2026 at 11:40 AM UTC
Investigating
Seller Copilot is experiencing high error rates due to a downstream outage in the Azure data center supporting this use case. Also, Mindtickle chat support may experience failures in generating responses to your queries.
Aug 31, 2026 at 11:08 AM UTC
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