New Multi-region uptime checks and custom-domain status pages

Users Unable to Log In to Mindtickle Platform

Major Impact Resolved Duration: 3h 31m September 21, 2026
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Current answer

MindTickle, Inc. experienced a major incident: Users Unable to Log In to Mindtickle Platform. ServiceAlert observed recovery on Sep 21, 2026.

Official MindTickle, Inc. status page Current MindTickle, Inc. status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring Monitoring
Affected Components
Login

Incident Timeline

Monitoring
Update: Login functionality has now been restored for the majority of users. We will continue to monitor the platform closely to ensure full recovery and stability.
Sep 21, 2026 at 3:46 PM UTC
Monitoring
We are seeing signs of recovery, and some users should now be able to log in to the Mindtickle platform. We are continuing to monitor the recovery and work through the remaining impacted users.
Sep 21, 2026 at 3:10 PM UTC
Identified
We have identified the root cause of the login issue and are currently working on a patch.
Sep 21, 2026 at 1:53 PM UTC
Investigating
Users are currently unable to log in to the Mindtickle platform. Users who are already logged in are not impacted and can continue using the platform. Our team is actively investigating the issue.
Sep 21, 2026 at 1:13 PM UTC
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