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Issues Revealing Card Details on Web and Mobile

Minor Impact Resolved Notice published: October 2, 2026
View the provider incident record →

Current answer

Mercury experienced a minor incident: Issues Revealing Card Details on Web and Mobile. Resolved on Oct 2, 2026.

Official Mercury status page Current Mercury status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Investigating Monitoring
Affected Components
Cards

Incident Timeline

Resolved
This incident has been resolved. Card detail revealing is fully restored and operating normally.

No further action is needed. Thank you for your patience.
Oct 2, 2026 at 5:29 PM UTC
Monitoring
The issue preventing card detail reveals appears to be resolved. Our team is closely monitoring recovery to confirm full stability before closing this incident.

We'll post a final update once we've confirmed everything is back to normal.
Oct 2, 2026 at 4:44 PM UTC
Investigating
We're investigating reports of unsuccessful card detail reveal attempts that may be impacting some customers on both web and mobile. We are aware of this issue and our team is actively looking into it.

We'll share an update as soon as we have more information. No action is needed from you at this time.
Oct 2, 2026 at 4:11 PM UTC
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