Current answer
Mercury experienced a minor incident: Intermittent Inbound & Outbound Call Disruption. Resolved on Sep 1, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Support
Incident Timeline
Resolved
This incident has been resolved. Phone calls with our Support team are fully restored and operating normally.
No further action is needed. Thank you for your patience.
No further action is needed. Thank you for your patience.
Sep 1, 2026 at 6:36 PM UTC
Investigating
We’re investigating reports of intermittent issues affecting inbound and outbound calls with our Support team that may be impacting some customers. We are aware of this issue and our team is actively looking into it.
We'll share an update as soon as we have more information. No action is needed from you at this time.
We'll share an update as soon as we have more information. No action is needed from you at this time.
Sep 1, 2026 at 5:57 PM UTC
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