Current answer
Mendix Technology experienced a minor incident: Reduced capacity of database resources. ServiceAlert observed recovery on Sep 25, 2026.
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ServiceAlert observed status change:
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Mendix Cloud UK
Mendix Cloud Asia Pacific (Mumbai)
Mendix Cloud EU (Frankfurt 2)
Incident Timeline
Monitoring
We have implemented a fix and are monitoring the results.
Resizes can be resumed on all affected regions.
Resizes can be resumed on all affected regions.
Sep 24, 2026 at 8:04 AM UTC
Identified
The issue with creating new databases has been resolved. Existing databases and new database creation are now operating normally.
However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity:
- L21 (standard/premium)
- M21 (standard/premium)
- S21 (standard/premium)
- XXXL (standard/premium).
Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.
However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity:
- L21 (standard/premium)
- M21 (standard/premium)
- S21 (standard/premium)
- XXXL (standard/premium).
Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.
Sep 23, 2026 at 8:32 AM UTC
Identified
We have identified another region where we experience a reduced capacity of database resources.
The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)
Our engineering teams are working on a permanent solution.
The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)
Our engineering teams are working on a permanent solution.
Sep 22, 2026 at 2:42 PM UTC
Identified
We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)
Our engineering teams are working on a permanent solution.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)
Our engineering teams are working on a permanent solution.
Sep 21, 2026 at 1:45 PM UTC
Identified
We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- XXXL(standard/premium)
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- XXXL(standard/premium)
Sep 17, 2026 at 1:27 PM UTC
Identified
We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- M21(standard/premium)
- XXXL(standard/premium)
Following plans are affected:
- M21(standard/premium)
- XXXL(standard/premium)
Sep 17, 2026 at 1:22 PM UTC
Identified
We have identified a reduced capacity of database resources for the following Mendix plan:
- XXXL(standard/premium)
We advise customers not to resize to the mentioned plan, until further notice.
- XXXL(standard/premium)
We advise customers not to resize to the mentioned plan, until further notice.
Sep 17, 2026 at 1:18 PM UTC
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