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43.1%of 51 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
18.5%
27
22
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
monitoring
A fix has been implemented and we're monitoring the results.
identified
We identified the impact to be on many more production clusters. Incident has been updated to reflect that. We're working on a fix.
investigating
We are currently investigating errors while accessing the logs page for some environments. So far, we've identified the impact on environments running on Mendix Cloud US-East, Mendix Cloud EU and Mendix Cloud EU (Frankfurt 2).
Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
monitoring
The fix for Java 11 has been released and rolled out across Mendix Cloud. Java 11 now includes the October 2026 Critical Patch Update, like Java 25, 21 and 17.
What you need to do
If your app is running on Java 11, you should redeploy your app. You can find the Java version used for your environment on the Environment Details page (https://docs.mendix.com/developerportal/deploy/environments-details/#application-status). You can redeploy the same package that is already running on your environment, or build and deploy a new package. A restart is not enough!
We recommend doing this in your usual order, so you can check that your applications still work before updating production:
1. Test environment
2. Acceptance environment
3. Production environment
Deployment requirements
To apply these security fixes, you must perform a regular deployment (non-Zero Downtime Deployment). Zero Downtime Deployment (ZDT) will not apply these security fixes, even when redeploying an existing deployment package. If you have already performed a Zero Downtime Deployment to apply these fixes, please redeploy using the regular deployment process. A regular deployment causes a short period of downtime while the application restarts, so please plan accordingly.
If you have any questions, feel free to contact support.
identified
The fix for Java 17 has been released and rolled out across Mendix Cloud. If your app is running on Java 17, please follow the redeploy instructions as listed in the original statuspage message. For Java 11, we're waiting for an update from our vendors. Once these updates are available, we will update the Java versions used on Mendix Cloud.
identified
What happened
On 20 October 2026, Oracle has released an October 2026 Critical Patch Update (https://blogs.oracle.com/security/october-2026-critical-patch-update-released) that includes multiple fixes for Java versions that are in use by Mendix apps.
Who is affected
All customers with applications running on Mendix Cloud.
What we did
We have updated the Java version for Java 25, Java 21 and Java 17. These new versions include the critical patch updates.
For Java 11, we're waiting for an update from our vendors. Once these updates are available, we will update the Java versions used on Mendix Cloud.
What you need to do
If your app is running on Java 17, 21 or Java 25, you should redeploy your app. You can find the Java version used for your environment on the Environment Details page (https://docs.mendix.com/developerportal/deploy/environments-details/#application-status). You can redeploy the same package that is already running on your environment, or build and deploy a new package. A restart is not enough!
We recommend doing this in your usual order, so you can check that your applications still work before updating production:
1. Test environment
2. Acceptance environment
3. Production environment
If your app is running on Java 11, you should keep an eye on this Statuspage incident. We will update this when we release new Java versions on Mendix Cloud. These updates will include instructions for the specific Java versions.
Deployment requirements
To apply these security fixes, you must perform a regular deployment (non-Zero Downtime Deployment). Zero Downtime Deployment (ZDT) will not apply these security fixes, even when redeploying an existing deployment package. You do not need to create a new deployment package. You can redeploy your existing package using the regular deployment process. If you have already performed a Zero Downtime Deployment to apply these fixes, please redeploy using the regular deployment process. A regular deployment causes a short period of downtime while the application restarts, so please plan accordingly.
If you have any questions, feel free to contact support.
Security update: compromised eMudhra certificates blocked for Mendix Cloud apps
Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
monitoring
What happened
A certificate authority called eMudhra generated the cryptographic keys for eight of its intermediate certificates incorrectly, that caused the certificates to become compromised. Java, which Mendix apps run on, trusted these certificates by default. Someone able to intercept an app's outgoing connection could pose as the server it was calling.
Who is affected
Only the outgoing connections your app makes over HTTPS, for example REST or web service calls, or other integrations with external systems. Traffic coming in to your app, such as users opening it in a browser, is not affected.
What we did
We have updated the Mendix Cloud build process so that apps built from now on no longer trust the compromised certificates. We have also updated the underlying OS base image. This was released on 22 Oct at 17:30 UTC.
What you need to do
The fix is added when your app is deployed, so apps that are already running only get it when you redeploy. You can redeploy the same package that is already running on your environment, or build and deploy a new package. A restart is not enough!
If your app makes outgoing calls to other systems, please redeploy it. We recommend doing this in your usual order, so you can check that your integrations still work before production:
1. Test environment
2. Acceptance environment
3. Production environment
If your app does not make outgoing calls, no action is needed. It will receive the update at its next regular deployment.
Deployment requirements
To apply these security fixes, you must perform a regular deployment (non-Zero Downtime Deployment). Zero Downtime Deployment (ZDT) will not apply these security fixes, even when redeploying an existing deployment package. You do not need to create a new deployment package. You can redeploy your existing package using the regular deployment process. If you have already performed a Zero Downtime Deployment to apply these fixes, please redeploy using the regular deployment process. A regular deployment causes a short period of downtime while the application restarts, so please plan accordingly.
What to expect after redeploying
If one of the systems your app calls uses a certificate issued by one of the affected eMudhra authorities, the connection will now fail. In that case, ask the owner of that system to replace its certificate.
If you have any questions, feel free to contact support.
Mendix Cloud EU (Frankfurt)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud EU (Frankfurt 2)
monitoring
A fix has been implemented for the reduced capacity of database resources. Provisioning new application environments, clearing a database, and downsizing are working again. We are monitoring the situation.
If one of your environments is still affected, please contact Mendix Support.
investigating
We have identified reduced capacity of database resources this will impact the following actions:
- provisioning a new application environment
- clearing a database
- downsizing
The following plans are affected:
- M21(standard/premium)
- S21(standard/premium)
We are investigating a solution, we will update this incident as events warrant.
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating a platform incident with Free Apps. Customers may experience failures during free app deployments and resuming their apps.
This incident will be updated in 1 hour, or as events warrant.
Mendix Cloud UKMendix Cloud Asia Pacific (Mumbai)Mendix Cloud EU (Frankfurt 2)
monitoring
We have implemented a fix and are monitoring the results.
Resizes can be resumed on all affected regions.
identified
The issue with creating new databases has been resolved. Existing databases and new database creation are now operating normally.
However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity:
- L21 (standard/premium)
- M21 (standard/premium)
- S21 (standard/premium)
- XXXL (standard/premium).
Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.
identified
We have identified another region where we experience a reduced capacity of database resources.
The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)
Our engineering teams are working on a permanent solution.
identified
We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)
Our engineering teams are working on a permanent solution.
identified
We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- XXXL(standard/premium)
identified
We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- M21(standard/premium)
- XXXL(standard/premium)
identified
We have identified a reduced capacity of database resources for the following Mendix plan:
- XXXL(standard/premium)
We advise customers not to resize to the mentioned plan, until further notice.
Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
investigating
We are continuing to investigate the issue.
We have determined that currently no more than 0.07% of deployed environments are affected, and customers of those affected environments are already in contact with our Support dept.
As mentioned in the previous update; we have decided to postpone the PostgreSQL maintenance until further notice. Customers for whom the maintenance was postponed will be notified no less than 2 weeks in advance before maintenance will be resumed.
investigating
We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.
Based on the reports we received we have decided to postpone the PostgreSQL17 maintenance until further notice.
investigating
We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.
Metrics and Alerts for impacted applications are available again. We'll keep monitoring the results.
investigating
We are currently investigating issue with metrics availability in some production clusters. Impacted applications will see 'No data' on the metrics page and will not trigger any alerts. We will update the incident when we have more information.
Legacy Incident Archive
27 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Mendix portal degraded performance
majorSource not attested
Last archived state: resolved
View archived record details
Mendix Cloud Deployment
monitoring
We have found the cause of the incident and implemented a fix. We are currently monitoring the results.
Customers can resume restarting or deploying their applications from the Mendix Portal.
investigating
The issue has resurfaced, we're continuing our investigation of intermittent connection issues with Mendix Portal. Customers are advised not to restart or deploy their applications. We will update the incident when we have more information.
monitoring
A fix has been implemented and we're monitoring the results.
investigating
We are still investigating intermittent connection issues with Mendix Portal. Customers are advised not to restart or deploy their applications. We will update the incident when we have more information.
Scheduled (planned) PostgreSQL 17 upgrade maintenances have been postponed due to this incident and will be rescheduled, most likely next week.
investigating
We are currently investigating intermittent connection issues with Mendix Portal. Customers are advised not to restart or deploy their applications. We will update the incident when we have more information.
monitoring
A fix has been implemented and we're monitoring the results.
investigating
We are noticing intermittent issues with our Mendix Portal.
We are investigating the issue.
We will update the incident as events warrant.
Mendix Public Cloud Deployment Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The external package store has recovered and is now operating normally. We are continuing to monitor the system to confirm full stability.
identified
We have identified the issue. We notice intermittent network issues with an external package store.
Impacted customers can retry their deployment.
This incident will be updated in 12 hours, or as events warrant.
investigating
We are investigating an incident with deployments. Customers may experience failed deployments.
This incident will be updated in 1 hour, or as events warrant.
July 2026
Mendix Cloud Free Apps Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The hotfix has been released and free apps deployments are working again. We'll continue to monitor the results.
identified
The issue has been identified. We're planning to release this fix on 29 Jul at 1500 UTC as a hotfix.
investigating
We are investigating a platform incident with Free Apps. Customers may experience intermittent failures during free app deployments.
This incident will be updated in 1 hour, or as events warrant.
investigating
We are continuing to investigate the issue.
investigating
We are investigating a platform incident with Free Apps. Customers may experience intermittent failures during free app deployments.
This incident will be updated in 1 hour, or as events warrant.
Mendix Portal degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The hotfix has been deployed and we're monitoring the results. Impacted customers can upload backups again.
identified
The fix is taking longer than expected. We're planning to release this fix on 29 Jul at 1500 UTC as a hotfix. Unfortunately we cannot offer any workaround for uploading backups until the fix is released and we apologize for the inconvenience caused by this issue.
identified
The issue has been identified and we're working on a fix. We will provide updates as more information becomes available.
investigating
We are investigating an issue with Mendix Portal where customers may experience issues with uploading backups.
This incident will be updated in 1 hour, or as events warrant.
Custom domains unavailable after restart
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented. Restarting the application environment recovers the custom domains. We will continue to monitor the results.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience:
- The application being unavailable on the custom domain
- Custom domains not shown on Mendix Portal
We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being.
This incident will be updated in 1 hour, or as events warrant.
Issue with database in sbom server.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Fix is applied and we will monitor the performance.
identified
Issue was identified as a problem with the cleanup of Old SBOMs.
investigating
We are currently investigation issue.
Mendix Cloud: Application platform service degradation
Source not attested
Last archived state: resolved
View archived record details
monitoring
The incident has been fully resolved and deployments and restarts are functioning as expected.
Some non-production environments are currently in a failed state - as a workaround, please restart or redeploy these environments which will resolve the issue.
We are working on automated recovery for the remaining affected environments and will continue monitoring to ensure stability.
identified
All production applications in the impacted regions are now up and running without issues.
We are currently working to resolve the remaining non-production environments, and redeployments are functioning normally again.
We will continue monitoring and provide a final update once all environments are fully restored.
identified
As we continue to fix the underlying platform, we have prioritized production environments to minimize impact.
Deployment errors have significantly decreased as the fixes are being applied. We are continuing to work towards complete recovery and will provide an update once all systems are fully restored.
identified
We are currently applying fixes to the underlying servers where the issue was identified.
As part of this remediation, some environments may restart while we are fixing the issue, these restarts are expected and necessary to resolve the problem. Please continue to avoid new deployments until we confirm the fix is complete.
investigating
We have identified the issue also impacts Mendix Cloud US-East and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions.
We have identified the root cause of the deployment failures and unexpected environment restarts affecting multiple regions.
investigating
Additional Impact Identified:
Some environments in Mendix Cloud EU- Frankfurt 1 and Frankfurt 2 have experienced unexpected restarts.
We are investigating whether this is related to the deployment failure issue.
investigating
We are currently experiencing issues with deployments in our Mendix Cloud EU: Frankfurt 1 and Frankfurt 2 region. Multiple deployments are failing at this time.
Please do not attempt to deploy applications to Frankfurt 1 or Frankfurt 2 regions until this issue is resolved.
We are aware of this issue and our team is actively investigating. We will provide updates as more information becomes available.
Expired Certificate for *.mendix.com domain
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have corrected the certificate and are monitoring the issue.
identified
We have identified an incident related to an expired certificate. The wildcard for the mendix.com domain is affected.
The team is working on solving the problem.
Issue with Database provisioning and downsizing on Mendix Cloud UK cluster
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
Customers are free to deploy (for the first time), perform downsizes, or clear databases again.
identified
We are continuing to work on a fix for this issue.
This incident will be updated in 24 hours, or as events warrant.
identified
We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine.
Issue is related to our cloud provider not having capacity on one of the availability zones.
Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.
June 2026
Failures on building Deployment Packages
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. Customers should be able to build deployment packages for Mendix Runtime 11.12 from the Developer Portal again.
identified
We're investigating an issue with building deployment packages for Mendix Runtime 11.12 from the Developer Portal. All other Runtimes are unaffected. As a workaround, customers can build the package locally using Studio Pro and upload the package on Developer Portal
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating an issue when building Deployment Packages from the Developer Portal.
Affected applications can deploy an existing package but can not build a deployment package.
