Current answer
Mendix Technology experienced a minor incident: Mendix Public Cloud Performance Issues. ServiceAlert observed recovery on Sep 15, 2026.
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ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Mendix Cloud US-East
Mendix Cloud EU (Frankfurt)
Mendix Cloud Asia Pacific (Tokyo)
Mendix Cloud Dedicated US-West Echo
Mendix Cloud Dedicated UK Echo
Mendix Cloud UK
Mendix Cloud Dedicated Asia Pacific (Singapore) Echo
Mendix Cloud IE
Mendix Cloud Dedicated US-East Hotel
Mendix Cloud Dedicated US-East Mike
Mendix Cloud US-West
Mendix Cloud Dedicated US-East Papa
Mendix Cloud Asia Pacific (Sydney)
Mendix Cloud Dedicated EU (Frankfurt) Sierra
Mendix Cloud Canada (Central)
Mendix Cloud Dedicated EU (Frankfurt) Uniform
Mendix Cloud Asia Pacific (Singapore)
Mendix Cloud Dedicated Asia Pacific (Singapore) Able
Mendix Cloud Dedicated US-East Kilo
Mendix Cloud Dedicated US-East Charlie
Mendix Cloud Asia Pacific (Mumbai)
Mendix Cloud Dedicated US-East Colin
Mendix Cloud Dedicated EU (Frankfurt) Metro
Mendix Cloud Africa (Cape Town)
Mendix Cloud South America (São Paulo)
Mendix Cloud EU (Frankfurt 2)
Mendix Cloud Asia Pacific (Osaka)
Mendix Cloud Asia Pacific (Seoul)
Mendix Cloud Asia Pacific (Jakarta)
Incident Timeline
Investigating
We are continuing to investigate the issue.
We have determined that currently no more than 0.07% of deployed environments are affected, and customers of those affected environments are already in contact with our Support dept.
As mentioned in the previous update; we have decided to postpone the PostgreSQL maintenance until further notice. Customers for whom the maintenance was postponed will be notified no less than 2 weeks in advance before maintenance will be resumed.
We have determined that currently no more than 0.07% of deployed environments are affected, and customers of those affected environments are already in contact with our Support dept.
As mentioned in the previous update; we have decided to postpone the PostgreSQL maintenance until further notice. Customers for whom the maintenance was postponed will be notified no less than 2 weeks in advance before maintenance will be resumed.
Sep 7, 2026 at 3:12 PM UTC
Investigating
We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.
Based on the reports we received we have decided to postpone the PostgreSQL17 maintenance until further notice.
Based on the reports we received we have decided to postpone the PostgreSQL17 maintenance until further notice.
Sep 4, 2026 at 1:01 PM UTC
Investigating
We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.
Sep 2, 2026 at 12:31 PM UTC
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