Investigating delayed session data ingestion on Cloud Dashboard
Incident Lifecycle
Affected Components
Cloud Dashboard (cloud.livekit.io)
Incident Timeline
Monitoring
mitigations have been deployed and we are now catching up to realtime.
Aug 20, 2026 at 12:01 AM UTC
Identified
the amount of data we are ingesting in the sessions view is outpacing our ability to ingest, thus causing a delay in ingestion. we are pursuing a few mitigations right now including moving to a larger database instance to relieve the processing bottleneck.
Aug 19, 2026 at 10:07 PM UTC
Identified
We are continuing to work on a fix for this issue.
Aug 19, 2026 at 9:25 PM UTC
Identified
Sessions data ingest remains delayed for about an hour. It's not impacting other dashboards.
we've identified the source of the slow ingest and are working on a mitigation. will update again in 30 mins
we've identified the source of the slow ingest and are working on a mitigation. will update again in 30 mins
Aug 19, 2026 at 9:22 PM UTC
Investigating
We are currently investigating delayed session data ingestion on Cloud Dashboard. No services appear to be impacted and we don't expect any data to be lost.
Aug 19, 2026 at 7:33 PM UTC
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