Investigating reports of failed SIP Transfer calls in US East
Incident Lifecycle
Affected Components
US East - SIP
Incident Timeline
Investigating
No transfer failures has been observed since 18:05 UTC and SIP transfers are currently completing normally. Impact was limited to a small percentage of calls between 15:48-16:08 UTC and 17:24-18:05 UTC. We're actively monitoring while we investigate the cause and put safeguards in place to prevent a recurrence.
Aug 17, 2026 at 6:22 PM UTC
Investigating
We're investigating an elevated rate of failures when transferring active SIP calls in the US East region. SIP calls themselves remain connected, and inbound and outbound calling are otherwise operating normally.
Aug 17, 2026 at 6:10 PM UTC
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