Add funds to card via Ledger Wallet application failing
Incident Lifecycle
Incident Timeline
Investigating
We have been made aware of an issue where users are experiencing issues when attempting to add funds to a card within Ledger Wallet application, with Bitcoin (BTC), Ethereum (ETH) and stablecoins (and may potentially occur for other cryptocurrencies as well). Instead of being able to sign transaction on device and add funds, users are seeing "data length exceed 256 bytes limit" error message.
For workaround instructions and manual update steps, please refer to our <a href='https://support.l...
For workaround instructions and manual update steps, please refer to our <a href='https://support.l...
May 19, 2026 at 1:20 PM UTC
Was your business affected by this Ledger outage?
Follow Ledger and route available status alerts to email or a team channel.