New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Ledger Outage History

Uptime record, past incidents, and downtime history for Ledger.

Checking current status...
41.3% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 41.7% 12 7
April 2026 46.7% 30 16
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Mac users on Ledger Wallet version 4.0.0 cannot auto-update
major

Started: May 12, 10:20 AM

investigating
We are experiencing technical issues with Ledger Wallet Desktop auto-updates on macOS. This may impact your ability to update Ledger Wallet from versions 4.0.0 and 4.2.0 to the latest version 4.2.2 using the in-app “Install and relaunch” button. For workaround instructions and manual update steps, please refer to our <a href='https://support.ledger.com/article/4410960111889-zd'>Help Center article</a>. Our teams are actively working on the rollout of the recovery update and monitoring the...
May 12, 10:20 AM
Celo (CELO) Mainnet Degraded Service
major

Started: May 11, 1:38 PM

investigating
We are experiencing technical issues with the Celo Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 11, 1:38 PM
Earn Dashboard failing to load when ETH account is present
minor

Started: May 11, 10:26 AM

investigating
We have been made aware of an issue where users are experiencing issues where the Earn section fails to load when an ETH account is present in Ledger Wallet. This prevents staking positions from appearing, impacting the ability to manage or view staking activities in the Earn tab. As a workaround, users can delete the ETH accounts from Ledger Wallet. This will allow the Earn section to load correctly. However, this workaround will prevent users from managing ETH holdings within Ledger Wallet....
May 11, 10:26 AM
Celo (CELO) Mainnet Degraded Service
major

Started: May 10, 1:29 PM

investigating
We are experiencing technical issues with the Celo Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 10, 1:29 PM
Elrond (EGLD) Mainnet Degraded Service
major

Started: May 10, 1:49 AM

investigating
We are experiencing technical issues with the Elrond Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 10, 1:49 AM
Celo (CELO) Mainnet Service Disruption
critical

Started: May 9, 6:20 AM

investigating
We are experiencing technical issues with the Celo Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 9, 6:20 AM
NFT Metadata Service is failed.
critical

Started: May 8, 1:48 AM

investigating
NFT Metadata Service is failed.
May 8, 1:48 AM
NFT Metadata Service is failed.
critical

Started: May 8, 1:47 AM

investigating
NFT Metadata Service is failed.
May 8, 1:47 AM
Kaspa (KAS) Mainnet Degraded Service

Started: May 6, 10:55 AM

investigating
We are experiencing technical issues with the Kaspa Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 6, 10:55 AM
Avalanche (AVAXC) Mainnet Degraded Service
major

Started: May 4, 3:55 AM

investigating
We are experiencing technical issues with the Avalanche Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 4, 3:55 AM
Avalanche (AVAXC) Mainnet Degraded Service
major

Started: May 3, 12:27 PM

investigating
We are experiencing technical issues with the Avalanche Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
May 3, 12:27 PM
April 2026
Service Loyalty Backend is down.

Started: Apr 30, 5:49 PM

investigating
We have detected an issue with service Loyalty Backend. This is being investigated by the team.
Apr 30, 5:49 PM
Cosmos (ATOM) Mainnet Degraded Service
major

Started: Apr 30, 9:29 AM

investigating
We are experiencing technical issues with the Cosmos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 30, 9:29 AM
Elrond (EGLD) Mainnet Degraded Service
major

Started: Apr 28, 1:17 PM

investigating
We are experiencing technical issues with the Elrond Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 28, 1:17 PM
Bitcoin (BTC) Mainnet Degraded Service
major

Started: Apr 24, 7:34 AM

investigating
We are experiencing technical issues with the Bitcoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 24, 7:34 AM
Polkadot (DOT) Mainnet Degraded Service
major

Started: Apr 22, 5:57 PM

investigating
We are experiencing technical issues with the Polkadot Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 22, 5:57 PM
Toncoin (TON) Mainnet Degraded Service
major

Started: Apr 21, 9:18 PM

investigating
We are experiencing technical issues with the Toncoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 21, 9:18 PM
Toncoin (TON) Mainnet Degraded Service
major

Started: Apr 21, 5:23 PM

investigating
We are experiencing technical issues with the Toncoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 21, 5:23 PM
Bitcoin (BTC) Mainnet Degraded Service
major

Started: Apr 21, 2:43 AM

investigating
We are experiencing technical issues with the Bitcoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 21, 2:43 AM
Mina (MINA) Mainnet Degraded Service
major

Started: Apr 20, 4:53 PM

investigating
We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 20, 4:53 PM
Ledger Wallet Desktop and Mobile are temporarily down
critical

Started: Apr 17, 3:59 PM

investigating
We are continuing to investigate this issue.
Apr 17, 4:00 PM
investigating
We are experiencing technical issues with the Ledger Wallet Desktop and Mobile. This may impact your ability to access the applications. Our team is actively working to resolve the issue.
Apr 17, 3:59 PM
Komodo (KMD) Mainnet Degraded Service
major

Started: Apr 15, 7:58 AM

investigating
We are experiencing technical issues with the Komodo Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 15, 7:58 AM
Mina (MINA) Mainnet Degraded Service
major

Started: Apr 13, 8:11 AM

investigating
We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 13, 8:11 AM
Mina (MINA) Mainnet Service Disruption
critical

Started: Apr 11, 2:02 AM

investigating
We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 11, 2:02 AM
Binance (BNB) Mainnet Degraded Service
major

Started: Apr 10, 9:09 AM

investigating
We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 10, 9:09 AM
Binance (BNB) Mainnet Degraded Service
major

Started: Apr 9, 6:39 PM

investigating
We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 9, 6:39 PM
Mina (MINA) Mainnet Service Disruption
critical

Started: Apr 7, 3:35 PM

investigating
We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 7, 3:35 PM
Earn Dashboard - DeFi Positions Not Displayed (Kiln Provider Incident)
minor

Started: Apr 2, 3:32 PM

investigating
This incident has been resolved. Following an additional fix deployed by Kiln, all operations are now restored, and Earn dashboard data is updating normally.
Apr 3, 9:10 AM
investigating
Kiln has reported their /defi/* endpoints are now operational. We are currently verifying data consistency on our side, as some services may still experience delays while systems fully recover and resynchronize. Users may continue to see temporarily missing or outdated DeFi positions in the Earn dashboard during this period. We will provide further updates once full data consistency is confirmed.
Apr 2, 4:00 PM
investigating
We are currently experiencing an issue affecting the Earn Dashboard where some users may see missing or outdated DeFi positions, particularly for Ethereum-based assets. Our investigation has confirmed that this issue is caused by an incident on our staking infrastructure partner, Kiln, impacting their /defi/* API routes on Ethereum mainnet, see <a href='https://status.kiln.fi/incidents/01KN73G8PD6345WSF1D49SKZV8'>the Kiln Status Page</a>. As a result, DeFi positions (including Kiln-powered p...
Apr 2, 3:32 PM
Near Protocol (NEAR) Mainnet Degraded Service
major

Started: Apr 2, 9:53 AM

investigating
We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 2, 9:53 AM
Binance (BNB) Mainnet Degraded Service
major

Started: Apr 2, 7:52 AM

investigating
We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 2, 7:52 AM
Cardano (ADA) Mainnet Degraded Service
major

Started: Apr 1, 4:00 AM

investigating
We are experiencing technical issues with the Cardano Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Apr 1, 4:00 AM
March 2026
Service Loyalty Backend is down.

Started: Mar 31, 7:24 AM

investigating
We have detected an issue with service Loyalty Backend. This is being investigated by the team.
Mar 31, 7:24 AM
February 2026
Polkadot (DOT) Mainnet Service Disruption
minor

Started: Feb 23, 1:45 PM

investigating
A fix for Ledger Live Mobile has now been successfully delivered to address Polkadot connectivity issues. We are completing the final service validation. Users can manage their DOT transactions via the Desktop application. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Mar 31, 11:59 AM
investigating
Update - We have successfully released a fix for Ledger Live Desktop to address the Polkadot connectivity issues. We are currently in the final stages of preparing a fix for the Ledger Live Mobile app, with an ETA for release this week. Now users can manage their DOT transactions via the Desktop application. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Mar 23, 8:40 AM
investigating
We are experiencing technical issues with the Polkadot (DOT) Mainnet within Ledger Wallet. As a precautionary measure, Polkadot (DOT) Swap has been temporarily disabled. DOT swap transactions are not available at this time and cannot be processed. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Feb 23, 1:45 PM