Zcash (ZEC) Mainnet Degraded Service
Incident Lifecycle
Incident Timeline
Identified
The fix is now available for Ledger Wallet Mobile users. Please update to the latest version of Ledger Wallet Mobile to ensure the issue is resolved on your device.
The fix for Ledger Wallet Desktop will be included in the next application update. We will provide further updates as this becomes available.
The fix for Ledger Wallet Desktop will be included in the next application update. We will provide further updates as this becomes available.
Aug 7, 2026 at 11:30 AM UTC
Identified
Our engineering team has identified the root cause as a technical issue in Ledger Wallet affecting how certain Zcash transactions are processed for some users. A fix has been developed, is currently undergoing final review, and will be included in an upcoming Ledger Wallet update. Check this page for progress updates.
Aug 3, 2026 at 1:28 PM UTC
Investigating
We are experiencing technical issues with the Zcash (ZEC) Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/connecting-a-ledger-signer-to-zkool-wallet'>this dedicated article</a> for alternative methods.
Jul 31, 2026 at 2:21 PM UTC
Was your business affected by this Ledger outage?
Follow Ledger and route available status alerts to email or a team channel.