New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Elevated rebuffering and playback failures

Minor Impact Monitoring Ongoing May 6, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 6, 2026 at 5:52 PM UTC
Identified
The issue has been identified and a fix is being implemented.
May 6, 2026 at 4:45 PM UTC
Was your business affected by this JW Player outage?
Set up instant alerts for JW Player, be the first to know about outages via email, Slack, Teams, or Discord.