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JW Player

Ingest delays for some assets

Minor Impact Monitoring Ongoing April 21, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 2026 at 6:21 PM UTC
Identified
We are continuing to work on a fix for this issue.
Apr 21, 2026 at 6:16 PM UTC
Identified
Third party provider issue impacting Instant Live.
Apr 21, 2026 at 5:42 PM UTC
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