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JW Player

Elevated rebuffering and startup times for some on-demand assets and live streams

Minor Impact Monitoring Ongoing May 5, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 5, 2026 at 7:56 PM UTC
Identified
Third party provider issue impacting Instant Live.
May 5, 2026 at 6:58 PM UTC
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