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Elevated errors on Direct Uploads affecting Instant Live

Minor Impact Resolved Duration: 3h 4m October 5, 2026
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Current answer

JW Player experienced a minor incident: Elevated errors on Direct Uploads affecting Instant Live. ServiceAlert observed recovery on Oct 5, 2026.

Official JW Player status page Current JW Player status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Identified Monitoring
Affected Components
Live Channels

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 5, 2026 at 8:33 PM UTC
Identified
Third party provider issue impacting Instant Live.
Oct 5, 2026 at 7:50 PM UTC
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