500 errors when accessing Canvas Data 2
View the provider incident record →Current answer
Instructure (Canvas LMS) experienced a major incident: 500 errors when accessing Canvas Data 2. ServiceAlert observed recovery on Oct 21, 2026.
Official Instructure (Canvas LMS) status page Current Instructure (Canvas LMS) status
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Incident Lifecycle
Affected Components
eu-west-1
Canvas Data 2
Incident Timeline
Monitoring
A fix is implemented by the vendor and they are monitoring the recovery.
Oct 21, 2026 at 9:56 PM UTC
Identified
Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.
Oct 21, 2026 at 9:06 PM UTC
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