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Multiple Locations–Email Service Degradation

Major Impact Resolved Duration: 2h 31m September 4, 2026
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Current answer

Infobip experienced a major incident: Multiple Locations–Email Service Degradation. ServiceAlert observed recovery on Sep 4, 2026.

Official Infobip status page Current Infobip status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring
Affected Components
Global (Europe) United States

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 4, 2026 at 5:21 PM UTC
Investigating
We are currently experiencing degradation of our email service across multiple data centers. Email deliveries are being reported as delayed or pending, and some traffic is being rejected.

Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available.
Sep 4, 2026 at 4:40 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 4, 2026 at 4:00 PM UTC
Investigating
We are currently experiencing degradation of our email service in our U.S. data centers. Email deliveries are being reported as delayed or pending, and some traffic is being rejected.

Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available.
Sep 4, 2026 at 3:58 PM UTC
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