Multiple Locations - Customer Portal Login Service Degradation
View the provider incident record →Current answer
Infobip experienced a minor incident: Multiple Locations - Customer Portal Login Service Degradation. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Global (Europe)
Great Britain
Indonesia
Saudi Arabia
United Arab Emirates
United States
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
Oct 22, 2026 at 10:00 AM UTC
Identified
Investigation of our dedicated team showed that following locations are affected: United Arab Emirates, Global (Europe), Great Britain, Indonesia, United States and Saudi Arabia.
Root cause of the issue was identified and team is actively working on a fix implementation.
Root cause of the issue was identified and team is actively working on a fix implementation.
Oct 22, 2026 at 9:20 AM UTC
Investigating
We are currently experiencing degradation of our Customer Portal Login Service hosted on Global (Europe), Indonesia and United States data center. You may experience issues trying to login into Customer Portal. Our dedicated team is already investigating the issue and more updates will follow.
Oct 22, 2026 at 8:51 AM UTC
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