[INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue
View the provider incident record →Current answer
Imperva experienced a minor incident: [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue. ServiceAlert observed recovery on Sep 23, 2026.
Looking for an update now? Check the current status, or follow Imperva for future changes.
Incident Lifecycle
Affected Components
Chicago 2, IL (CHI)
Detroit, MI (DET)
Houston, TX (HOU)
Los Angeles, CA (SNA)
Miami, FL (FLL)
Montreal, Canada (YUL)
New York 2, NY (EWR)
Seattle, WA (SEA)
Toronto, Canada (TOR)
Vancouver, Canada (VAN)
Incident Timeline
Monitoring
To maintain service stability, the impacted upstream provider remains bypassed. Our teams continue to closely monitor the environment and are working with the upstream provider to gather further information. Additional updates will be provided as more details become available.
Sep 22, 2026 at 2:45 PM UTC
Monitoring
We have rerouted traffic away from the affected carrier in the impacted PoPs, mitigating customer impact. We will continue to closely monitor the environment to ensure ongoing service stability.
Sep 22, 2026 at 11:38 AM UTC
Investigating
One of our upstream providers is currently experiencing a major outage.
We are contacting the provider to gather more information about the issue. As a mitigation, we have rerouted traffic away from the affected carrier at the impacted PoPs, which has mitigated customer impact.
We will continue to closely monitor the environment to ensure ongoing service stability. Further updates will be provided as more information becomes available.
We are contacting the provider to gather more information about the issue. As a mitigation, we have rerouted traffic away from the affected carrier at the impacted PoPs, which has mitigated customer impact.
We will continue to closely monitor the environment to ensure ongoing service stability. Further updates will be provided as more information becomes available.
Sep 22, 2026 at 11:29 AM UTC
Was your business affected by this Imperva outage?
Follow Imperva and route available status alerts to email or a team channel.