[INC-1160] Degradation of Imperva Generated Certificate Issuance
View the provider incident record →Current answer
Imperva experienced a minor incident: [INC-1160] Degradation of Imperva Generated Certificate Issuance. ServiceAlert observed recovery on Oct 13, 2026.
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Incident Lifecycle
Affected Components
Cloud Security Management Platform
Incident Timeline
Monitoring
The issue was identified as a degradation affecting a third-party service. The issue should now be resolved, and certificate issuance is operating as expected. We are closely monitoring the service to ensure continued stability. The next update will be no later than 17:00 UTC
Oct 13, 2026 at 3:38 PM UTC
Identified
We have identified the issue affecting the onboarding of new WAF sites and the issuance of new certificates. Our teams are actively working to restore normal service. The next update will be before 15:00 UTC.
Oct 13, 2026 at 1:58 PM UTC
Identified
We are investigating an issue affecting Imperva-generated certificate issuance. Customers may experience issues when onboarding new sites using an Imperva-generated certificate and renewing existing certificates. Customer assets and sites remain protected during this time. The next update will be before 14:00 UTC.
Oct 13, 2026 at 1:29 PM UTC
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