[INC-1166] Service Degradation Affecting Newly Onboarded Sites
View the provider incident record →Current answer
Imperva experienced a minor incident: [INC-1166] Service Degradation Affecting Newly Onboarded Sites. ServiceAlert observed recovery on Oct 20, 2026.
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Incident Lifecycle
Affected Components
Cloud Security Management Platform
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 20, 2026 at 4:12 PM UTC
Identified
Mitigation efforts are ongoing. Our teams have completed additional configuration changes and continue working to restore normal service. Further updates will be provided as information becomes available.
Oct 20, 2026 at 2:28 PM UTC
Identified
Imperva teams continue working to mitigate the issue and restore normal service. We are currently implementing and validating mitigation actions. Further updates will be provided as information becomes available.
Oct 20, 2026 at 12:54 PM UTC
Identified
Efforts to mitigate the issue are still ongoing. Our teams continue working to restore normal service. Further updates will be provided as information becomes available.
Oct 20, 2026 at 10:26 AM UTC
Identified
Efforts into mitigating the issue are still ongoing. Further updates will be provided as information becomes available. The next update will be before 11:15 UTC
Oct 20, 2026 at 9:43 AM UTC
Identified
Our internal teams have identified the service degradation that is affecting the newly onboarded sites. We are currently working to remediate the incident and further updates will be provided as information becomes available.
The next update will be before 09:45 UTC
The next update will be before 09:45 UTC
Oct 20, 2026 at 9:04 AM UTC
Investigating
We are investigating a service degradation affecting resolution for some newly onboarded sites. Our teams are working to determine the cause and will provide updates as more information becomes available. The next update will be provided by 09:15 UTC.
Oct 20, 2026 at 8:43 AM UTC
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