Current answer
HetrixTools experienced a minor incident: Microsoft SNDS API Errors. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Blacklist Monitoring
Incident Timeline
Monitoring
This incident is still ongoing; there's still no sign of improvement on the Microsoft SNDS API side.
We'll continue to monitor this situation as it progresses.
We'll continue to monitor this situation as it progresses.
Oct 17, 2026 at 6:27 AM UTC
Identified
We've identified an issue with Microsoft's SNDS API where the Blocklist data is returned empty.
Our system is keeping its old data in such cases. This means the Microsoft SNDS Blocklist isn't receiving any new data right now.
We're waiting for Microsoft to fix this issue on their end.
The SNDS Red/Yellow lists are not affected; only the SNDS Blocklist is.
Our system is keeping its old data in such cases. This means the Microsoft SNDS Blocklist isn't receiving any new data right now.
We're waiting for Microsoft to fix this issue on their end.
The SNDS Red/Yellow lists are not affected; only the SNDS Blocklist is.
Oct 14, 2026 at 8:21 AM UTC
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