Salesforce Connector Authorization Issues
Incident Lifecycle
Incident Timeline
Monitoring
We’ve deployed changes addressing several contributing causes of the Salesforce connector authorization issues, and the number of new reports has decreased significantly.
We’re continuing to monitor the situation closely and will provide another update as we confirm the stability of these changes.
We’re continuing to monitor the situation closely and will provide another update as we confirm the stability of these changes.
Jul 30, 2026 at 10:41 PM UTC
Investigating
We are currently investigating reports of broken or invalid Salesforce authorizations affecting some accounts.
Follow the steps below to restore the connection:
- Before reauthorizing, check how many active connections you currently have in Salesforce. Click your profile icon in the upper-right corner of Salesforce, then go to Settings > Manage Connections.
- In the OAuth Apps table, check how many times FormAssembly Connector appears. Salesforce allows a maximum of five connections per con...
Follow the steps below to restore the connection:
- Before reauthorizing, check how many active connections you currently have in Salesforce. Click your profile icon in the upper-right corner of Salesforce, then go to Settings > Manage Connections.
- In the OAuth Apps table, check how many times FormAssembly Connector appears. Salesforce allows a maximum of five connections per con...
Jul 24, 2026 at 10:05 PM UTC
Was your business affected by this FormAssembly outage?
Follow FormAssembly and route available status alerts to email or a team channel.