Email Notifications
Incident Lifecycle
Incident Timeline
Monitoring
We have identified the cause of the email notification delivery issue as a temporary listing of one of our sending IPs on a third-party blocklist, which resulted in email rejections for some customers.
The listing has since been removed, and we have not observed any new rejection logs since 2:21 PM ET. Email notifications should now be functioning normally.
We are continuing to monitor the situation to ensure stability. We will provide another update once we confirm the issue is fully resol...
The listing has since been removed, and we have not observed any new rejection logs since 2:21 PM ET. Email notifications should now be functioning normally.
We are continuing to monitor the situation to ensure stability. We will provide another update once we confirm the issue is fully resol...
Apr 7, 2026 at 11:56 PM UTC
Investigating
Some customers are reporting that email notifications aren't being sent as expected upon form completion, and our team is investigating now.
We will post more information as it becomes available.
We will post more information as it becomes available.
Apr 7, 2026 at 7:35 PM UTC
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