FormAssembly Outage History
Uptime record, past incidents, and downtime history for FormAssembly.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 0% | 10 | 10 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 31 | 31 |
| April 2026 | 0% | 20 | 20 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 11
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Connectivity Issues for UK BT/EE Customers (Follow-up)
Started: Jun 26, 2:47 PM
investigating
We have reopened our investigation into reports of connectivity issues from UK customers using BT and EE networks.
Although BT previously confirmed that the underlying network issue had been resolved, we continue to receive reports from some customers who are still unable to access FormAssembly. We are working with BT to determine the cause of the continued reports.
In the meantime, customers may be able to restore access by connecting through an alternative network, such as mobile data or ...
Jun 26, 2:47 PM
Connectivity Issues for UK BT/EE Customers
Started: Jun 16, 7:20 PM
investigating
We are aware of an issue affecting customers in the UK accessing FormAssembly via BT Internet Service Provider and its subsidiaries (including EE). Affected users may be unable to reach FormAssembly instances and forms.
This issue appears to be network-specific. If you are affected, connecting via an alternative network (such as a mobile data connection or a different ISP) should restore access.
Our team is actively investigating. We will provide updates as we learn more.
Jun 16, 7:20 PM
May 2026
Loss of Salesforce Connector on small subset of accounts
Started: May 20, 3:41 PM
investigating
We are continuing to investigate this issue.
May 20, 3:43 PM
investigating
Our team is currently investigating reports of loss of access to a small subset of Team and Enterprise accounts. We will update here with more information shortly.
May 20, 3:41 PM
April 2026
Email Notifications
Started: Apr 7, 7:35 PM
monitoring
We have identified the cause of the email notification delivery issue as a temporary listing of one of our sending IPs on a third-party blocklist, which resulted in email rejections for some customers.
The listing has since been removed, and we have not observed any new rejection logs since 2:21 PM ET. Email notifications should now be functioning normally.
We are continuing to monitor the situation to ensure stability. We will provide another update once we confirm the issue is fully resol...
Apr 7, 11:56 PM
investigating
Some customers are reporting that email notifications aren't being sent as expected upon form completion, and our team is investigating now.
We will post more information as it becomes available.
Apr 7, 7:35 PM
March 2026
Inaccessible Form Lists – Frankfurt Region
Started: Mar 26, 2:50 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 26, 3:18 PM
investigating
We are investigating reports of inaccessible form lists affecting accounts in the Frankfurt region. We understand the disruption this may cause and are actively working to resolve it as quickly as possible. We will provide updates as more information becomes available.
Mar 26, 2:50 PM