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Salesforce Marketing Cloud Connectors Unavailable

Major Impact Resolved Duration: 8h 57m August 19, 2026

Incident Lifecycle

Investigating Monitoring
Affected Components
Salesforce Marketing Cloud Connector

Incident Timeline

Monitoring
We've identified the cause of the issue affecting Salesforce Marketing Cloud (SFMC) Prefill and Submit connectors and have applied a fix. Connector configurations should now be loading normally, and affected forms should be accessible again. We're monitoring closely to confirm full recovery.
Aug 19, 2026 at 5:26 PM UTC
Investigating
We're investigating reports that Salesforce Marketing Cloud (SFMC) Prefill and Submit connector configurations are not loading. Forms that use the SFMC Prefill connector may currently be inaccessible. Our team is actively looking into the cause, and we'll share an update shortly.
Aug 19, 2026 at 5:12 PM UTC
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