Current answer
Forge experienced a minor incident: Autodesk Support. ServiceAlert observed recovery on Aug 27, 2026.
Looking for an update now? Check the current status, or follow Forge for future changes.
Incident Lifecycle
Affected Components
Autodesk Support
Incident Timeline
Investigating
We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 27, 2026 at 4:08 PM UTC
Investigating
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 27, 2026 at 3:07 PM UTC
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