Impact on Services in UAE and Bahrain Regions
Incident Lifecycle
Incident Timeline
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 23, 2026 at 9:52 AM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 16, 2026 at 8:34 AM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 12, 2026 at 8:33 AM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 11, 2026 at 11:04 PM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 10, 2026 at 7:55 PM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 9, 2026 at 8:34 PM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 9, 2026 at 8:13 PM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 9, 2026 at 6:58 PM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 9, 2026 at 6:51 PM UTC
Identified
Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:
- Remot...
Mar 9, 2026 at 5:17 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 6, 2026 at 10:18 PM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 6, 2026 at 9:01 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 6, 2026 at 4:05 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 5, 2026 at 9:41 PM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 5, 2026 at 5:59 PM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 5, 2026 at 8:16 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 5, 2026 at 4:13 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 5, 2026 at 12:38 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 4, 2026 at 9:40 PM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-cen...
Mar 4, 2026 at 1:44 PM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Mar 4, 2026 at 7:55 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Mar 4, 2026 at 4:01 AM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Mar 3, 2026 at 10:01 PM UTC
Identified
Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-ce...
Mar 3, 2026 at 5:39 PM UTC
Identified
Customer Impact:
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being q...
Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being q...
Mar 3, 2026 at 1:15 PM UTC
Identified
We are continuing to work on a fix for this issue.
Mar 3, 2026 at 6:05 AM UTC
Identified
Customer Impact:
Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being ...
Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being ...
Mar 3, 2026 at 6:03 AM UTC
Identified
Customer Impact:
Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails be...
Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails be...
Mar 2, 2026 at 10:17 PM UTC
Identified
We are continuing to work on a fix for this issue.
Mar 2, 2026 at 7:45 PM UTC
Identified
Customer Impact:
Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails be...
Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.
Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails be...
Mar 2, 2026 at 7:10 PM UTC
Identified
Customer Impact:
Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent er...
Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent er...
Mar 2, 2026 at 2:39 PM UTC
Monitoring
Customer Impact:
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status
Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.
Remote Browser Isolation (RB...
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status
Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.
Remote Browser Isolation (RB...
Mar 2, 2026 at 12:20 PM UTC
Monitoring
Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below-
https://health.aws.amazon.com/health/status
Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure ...
https://health.aws.amazon.com/health/status
Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure ...
Mar 2, 2026 at 8:33 AM UTC
Monitoring
Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.
https://health.aws.amazon.com/health/status
Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure a...
https://health.aws.amazon.com/health/status
Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure a...
Mar 2, 2026 at 6:49 AM UTC
Monitoring
Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.
Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web...
Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web...
Mar 1, 2026 at 5:20 PM UTC
Investigating
Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.
Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide ...
Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide ...
Mar 1, 2026 at 2:29 PM UTC
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