AMDP Service Unavailable - Paris Data Center (Cluster D)
View the provider incident record →Current answer
Forcepoint experienced a minor incident: AMDP Service Unavailable - Paris Data Center (Cluster D). ServiceAlert observed recovery on Oct 24, 2026.
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Incident Lifecycle
Affected Components
Advanced Malware Detection and Protection
Incident Timeline
Monitoring
Customer Impact: AMDP customers may experience latency with real-time scanning of files and content while services are failed over to a redundant data center.
Current Status & Next Steps: We have identified the problem is related to one of the AMDP servers. The issue has been fixed, and services have been failed back to the Paris data center.
We are currently monitoring the environment for stability and will provide a final update once we have observed continued stability.
Next update time: 14:30 UTC
Current Status & Next Steps: We have identified the problem is related to one of the AMDP servers. The issue has been fixed, and services have been failed back to the Paris data center.
We are currently monitoring the environment for stability and will provide a final update once we have observed continued stability.
Next update time: 14:30 UTC
Oct 24, 2026 at 2:09 PM UTC
Investigating
Customer Impact: AMDP customers may experience latency with real-time scanning of files and content while services are failed over to a redundant data center.
Description: We are experiencing un-availability of Advanced Malware Detection & Prevention (AMDP) services from our Paris (Cluster D) Data Center. AMDP services have been failed over to a redundant data center to ensure continuity of services for customers.
Next update time: 14:30 UTC
Description: We are experiencing un-availability of Advanced Malware Detection & Prevention (AMDP) services from our Paris (Cluster D) Data Center. AMDP services have been failed over to a redundant data center to ensure continuity of services for customers.
Next update time: 14:30 UTC
Oct 24, 2026 at 1:15 PM UTC
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