Microsoft related application access via Forcepoint CASB is currently impacted
View the provider incident record →Current answer
Forcepoint experienced a minor incident: Microsoft related application access via Forcepoint CASB is currently impacted. ServiceAlert observed recovery on Sep 4, 2026.
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Incident Lifecycle
Affected Components
Cloud Access Security Broker
Incident Timeline
Monitoring
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues.
Current Status & Next Steps: The fix has been deployed to the production environment and successfully rolled out globally. Validation has been completed, and Microsoft-related application access through the CASB solution has been restored.
We are currently monitoring our environment for stability, and will ...
Current Status & Next Steps: The fix has been deployed to the production environment and successfully rolled out globally. Validation has been completed, and Microsoft-related application access through the CASB solution has been restored.
We are currently monitoring our environment for stability, and will ...
Sep 4, 2026 at 2:39 AM UTC
Identified
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues.
Description: We are preparing for the deployment of the fix in our production environment. Additional validation and reviews are being performed prior to deployment. We will provide the next update once the roll-out is initiated.
Description: We are preparing for the deployment of the fix in our production environment. Additional validation and reviews are being performed prior to deployment. We will provide the next update once the roll-out is initiated.
Sep 3, 2026 at 6:13 PM UTC
Identified
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues.
Description: Fix has been successfully tested in development environment and we are preparing to deploy the fix in production.
Next update time: 18:30
Description: Fix has been successfully tested in development environment and we are preparing to deploy the fix in production.
Next update time: 18:30
Sep 3, 2026 at 4:37 PM UTC
Investigating
Customer Impact: Forcepoint CASB customers may not be able to access Microsoft related applications via CASB solution. All other managed applications are accessible without any issues.
Description: We are currently experiencing a problem with accessing Microsoft related applications via Forcepoint CASB. Teams are engaged and investigating the root cause.
Next update time: 17:00
Description: We are currently experiencing a problem with accessing Microsoft related applications via Forcepoint CASB. Teams are engaged and investigating the root cause.
Next update time: 17:00
Sep 3, 2026 at 3:52 PM UTC
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