Current answer
Forcepoint experienced a minor incident: Dallas (Cluster O) Degraded Performance. ServiceAlert observed recovery on Aug 30, 2026.
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Incident Lifecycle
Affected Components
Web Security Cloud
Dallas (O)
Incident Timeline
Monitoring
Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vpops in the Dallas cluster.
Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services, and traffic has been automatically reintroduced to the vpops
We are currently monitoring our environment for stability and will provide a final update once we have confirmation on the same.
Next update time: 14:00UTC
Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services, and traffic has been automatically reintroduced to the vpops
We are currently monitoring our environment for stability and will provide a final update once we have confirmation on the same.
Next update time: 14:00UTC
Aug 30, 2026 at 12:45 PM UTC
Investigating
Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vpops in the Dallas cluster.
Description: We are currently experiencing degradation of Web Security Cloud Services in Dallas. The customer impact has been mitigated as Web Security service traffic has failed over to the redundant data center. We are currently investigating the problem and will provide further feedback as we make progress.
Next update time: 13:00 UTC
Description: We are currently experiencing degradation of Web Security Cloud Services in Dallas. The customer impact has been mitigated as Web Security service traffic has failed over to the redundant data center. We are currently investigating the problem and will provide further feedback as we make progress.
Next update time: 13:00 UTC
Aug 30, 2026 at 11:45 AM UTC
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