Vendor disruption impacting text messaging, calling, and notifications
View the provider incident record →Current answer
Follow Up Boss experienced a minor incident: Vendor disruption impacting text messaging, calling, and notifications. ServiceAlert observed recovery on Sep 1, 2026.
Official Follow Up Boss status page Current Follow Up Boss status
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Incident Lifecycle
Affected Components
Follow Up Boss Web Application
iPhone App
Android App
Incident Timeline
Monitoring
A fix has been implemented by our vendor and we are monitoring the results.
Sep 1, 2026 at 5:38 PM UTC
Investigating
We are investigating a disruption with a vendor that is impacting communication features in FUB. Call transcripts and summaries, FUB text and mobile push notifications, and outbound texting from FUB may be intermittently unavailable. We have engaged with our vendor and are working towards a resolution with them. More details will be shared here as they become available.
Sep 1, 2026 at 5:19 PM UTC
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