Calendar and email syncing is delayed for Microsoft 365 users
View the provider incident record →Current answer
Follow Up Boss experienced a minor incident: Calendar and email syncing is delayed for Microsoft 365 users. ServiceAlert observed recovery on Nov 13, 2026.
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Incident Lifecycle
Affected Components
Follow Up Boss Web Application
iPhone App
Android App
Incident Timeline
Monitoring
Microsoft has implemented a fix and we are seeing positive signs of recovery. We are continuing to monitor for full recovery.
Nov 13, 2026 at 6:56 PM UTC
Identified
A Microsoft outage is causing delayed calendar and email syncing for Follow Up Boss users with connected Microsoft 365 accounts. Our teams are engaged and working towards a resolution. Google Workspace (Gmail) users are not impacted at this time.
Nov 12, 2026 at 7:04 PM UTC
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