Fivetran: Google Ads connections experiencing sync failures
View the provider incident record →Current answer
Fivetran experienced a minor incident: Fivetran: Google Ads connections experiencing sync failures. Resolved on Sep 10, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Google Ads
Incident Timeline
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue with Google Ads connections, which resulted in syncs failing with an `Unknown failure.com/google/api/gax/rpc/ResourceNameExtractor` error.
Timeline:
The issue began on September 10th, 2026, at 16:10 UTC and was resolved on September 10th, 2026, at 19:32 UTC
Cause:
A change was inadvertently applied to the affected connections, resulting in sync failures.
Resolution:
The issue was resolved by reverting the change for all affected connections. Affected syncs have since recovered.
Incident Summary
Description:
We identified an issue with Google Ads connections, which resulted in syncs failing with an `Unknown failure.com/google/api/gax/rpc/ResourceNameExtractor` error.
Timeline:
The issue began on September 10th, 2026, at 16:10 UTC and was resolved on September 10th, 2026, at 19:32 UTC
Cause:
A change was inadvertently applied to the affected connections, resulting in sync failures.
Resolution:
The issue was resolved by reverting the change for all affected connections. Affected syncs have since recovered.
Sep 10, 2026 at 7:52 PM UTC
Identified
We have identified that the sync failures were caused by a recent code update. Our team is currently deploying a fix to revert the change and restore normal sync functionality.
Next Expected Update: 1 hour
Next Expected Update: 1 hour
Sep 10, 2026 at 7:02 PM UTC
Identified
We have identified an issue where Google Ads connectors are failing with an "Unknown failure" exception. We are currently investigating in more detail.
Next Expected Update: 1 hour
Next Expected Update: 1 hour
Sep 10, 2026 at 6:36 PM UTC
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