3rd Party: Ramp connections failing with a "Reconnect" error
View the provider incident record →Current answer
Fivetran experienced a minor incident: 3rd Party: Ramp connections failing with a "Reconnect" error. Resolved on Oct 18, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Ramp
Incident Timeline
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue for Ramp connections that resulted in syncs failing with a "Reconnect" error because the APIs returned 503 Service Unavailable with the message "Scheduled maintenance in progress" on several endpoints.
Timeline:
This issue began on October 18, 2026 at 03:00 UTC and was resolved on October 18, 2026 at 08:00 UTC.
Cause:
We have identified that this issue was caused by a scheduled maintenance on the Ramp source end.
Resolution:
The issue was fixed on the Ramp source end after the scheduled maintenance was completed, and the affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue for Ramp connections that resulted in syncs failing with a "Reconnect" error because the APIs returned 503 Service Unavailable with the message "Scheduled maintenance in progress" on several endpoints.
Timeline:
This issue began on October 18, 2026 at 03:00 UTC and was resolved on October 18, 2026 at 08:00 UTC.
Cause:
We have identified that this issue was caused by a scheduled maintenance on the Ramp source end.
Resolution:
The issue was fixed on the Ramp source end after the scheduled maintenance was completed, and the affected connectors are syncing successfully.
Oct 18, 2026 at 10:00 AM UTC
Monitoring
We have identified an issue where Ramp connectors started to fail with a Reconnect error. The APIs returned 503 Service Unavailable with the message "Scheduled maintenance in progress" on several endpoints.
We have identified that this issue was caused by scheduled maintenance on the Ramp source end.
This has been fixed by Ramp source, and we're continuing to monitor the results.
Next Expected Update: 3 hours
We have identified that this issue was caused by scheduled maintenance on the Ramp source end.
This has been fixed by Ramp source, and we're continuing to monitor the results.
Next Expected Update: 3 hours
Oct 18, 2026 at 9:51 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 18, 2026 at 9:40 AM UTC
Identified
The issue has been identified and we are working to resolve it.
Oct 18, 2026 at 9:40 AM UTC
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