3rd Party: NetSuite connections failing due to NetSuite-side "TCP/IP error, connection reset by peer" error
View the provider incident record →Current answer
Fivetran experienced a minor incident: 3rd Party: NetSuite connections failing due to NetSuite-side "TCP/IP error, connection reset by peer" error. Resolved on Oct 17, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
NetSuite SuiteAnalytics
Incident Timeline
Resolved
Incident Summary
Description:
We identified an issue affecting the NetSuite SuiteAnalytics connector that caused syncs to fail with the error: TCP/IP error, connection reset by peer.
Timeline:
The issue began on October 16, 2026, at 17:20 UTC and was resolved on October 17, 2026, at 04:25 UTC.
Cause:
The issue was caused by metadata queries timing out on the NetSuite SuiteAnalytics side, resulting in connection resets and subsequent sync failures.
Resolution:
We implemented a fix to skip the affected tables that were causing the failures, allowing syncs to proceed successfully.
Description:
We identified an issue affecting the NetSuite SuiteAnalytics connector that caused syncs to fail with the error: TCP/IP error, connection reset by peer.
Timeline:
The issue began on October 16, 2026, at 17:20 UTC and was resolved on October 17, 2026, at 04:25 UTC.
Cause:
The issue was caused by metadata queries timing out on the NetSuite SuiteAnalytics side, resulting in connection resets and subsequent sync failures.
Resolution:
We implemented a fix to skip the affected tables that were causing the failures, allowing syncs to proceed successfully.
Oct 17, 2026 at 7:28 AM UTC
Monitoring
We have deployed a fix for this issue
We will continue to monitor all affected connectors until they resume their normal sync functionality.
Next Expected Update: 7:30 AM UTC
We will continue to monitor all affected connectors until they resume their normal sync functionality.
Next Expected Update: 7:30 AM UTC
Oct 17, 2026 at 4:25 AM UTC
Identified
The issue has been identified and we are working to resolve it.
Oct 16, 2026 at 5:20 PM UTC
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