3rd Party: Apple Search Ads Connections Failing With a Reconnect Task
View the provider incident record →Current answer
Fivetran experienced a minor incident: 3rd Party: Apple Search Ads Connections Failing With a Reconnect Task. Resolved on Sep 9, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Apple Search Ads
Incident Timeline
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue for Apple Search Ads which resulted in syncs failing with a 403 error.
Timeline:
This issue began on Sep 9, 2026 at 09:00 UTC and was resolved on Sep 9, 2026 at 13:50 UTC.
Cause:
This was caused due to product-page* endpoints being disabled on Apple's end.
Resolution:
A hotfix was deployed that disabled syncing for product-page* tables.
Incident Summary
Description:
We identified an issue for Apple Search Ads which resulted in syncs failing with a 403 error.
Timeline:
This issue began on Sep 9, 2026 at 09:00 UTC and was resolved on Sep 9, 2026 at 13:50 UTC.
Cause:
This was caused due to product-page* endpoints being disabled on Apple's end.
Resolution:
A hotfix was deployed that disabled syncing for product-page* tables.
Sep 9, 2026 at 2:56 PM UTC
Monitoring
We have deployed a fix to skip the disabled Product Pages endpoint, which has seen a reduction in failures.
We will continue monitoring all affected connectors to ensure they resume normal sync functionality.
We will continue monitoring all affected connectors to ensure they resume normal sync functionality.
Sep 9, 2026 at 1:33 PM UTC
Investigating
Our engineering team have merged a hotfix for the issue and is awaiting deployment.
Next Expected Update: 2 hours
Next Expected Update: 2 hours
Sep 9, 2026 at 11:40 AM UTC
Investigating
We have identified an issue where Apple Search Ads connections are failing with a 403 - Reconnect task.
This appears to be due to a disabled endpoint on Apple's end. We are working on a hotfix to handle this behaviour.
Next Expected Update: 1 hour
This appears to be due to a disabled endpoint on Apple's end. We are working on a hotfix to handle this behaviour.
Next Expected Update: 1 hour
Sep 9, 2026 at 10:18 AM UTC
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